AI in Telecommunications: Improve Network Infrastructure

Outcomes

Drive real results in telecommunications

Streamline the development, deployment, and monetization of new products and services by optimizing investments in generative AI and network infrastructure. Efficiently bring cutting-edge solutions to market with platforms that help you stay ahead in a highly competitive landscape. Relevant for COOs, Chief Revenue Officers, VPs of Sales, and Chief Digital Officers.

A person wearing glasses is looking at a computer screen.

New revenue streams

Drive innovation with AI and network solutions to tailor and quickly deliver products that tap into customer demand.

A man in a hard hat and vest looking at a tablet.

Improved efficiency

Streamline R&D and service delivery processes using AI-driven insights and automation.

A person in a yellow shirt holding a pen with their hands in front of their chest.

Increased productivity

Increase focus on innovation and strategy with tools that automate repetitive tasks and surface real-time data.

A person holding a laptop next to another person with crossed arms.

Enhanced collaboration

Break down silos with unified AI and data platforms that help teams align faster to make informed, collaborative decisions.

Solutions

Find the right AI approach for your organization

Buy, extend, build, or partner to achieve transformative AI benefits.

Buy pre-built solutions

Microsoft 365 Copilot

Transform work using a powerful AI assistant with built-in enterprise-grade security.

Extend and customize

Microsoft Copilot Studio

Build and customize AI agents to extend the capabilities of Microsoft 365 Copilot.

Build your own solutions

Microsoft Foundry

Design, customize, and manage AI apps and agents at scale.

Find partner solutions

Microsoft Marketplace

Power your AI transformation with AI solutions from industry leading partners.

Explore AI Solutions

CUSTOMER STORIES

Discover how organizations are using AI for telecommunications

A woman smiling while using a laptop.

“Already, we’re seeing how tools like Copilot make our people more productive, so they can focus on more value-added activities every day.”

Ryan Asdourian, EVP and Chief Marketing Officer, Lumen Technologies

$50 million

Saved annually using Microsoft 365 Copilot

A woman looking down at her phone.

“Most dashboards are updated every 10 seconds now, which is six times faster than before.”

Steven Easton, BI Channels Specialist, One NZ

~1,000

Users able to receive customized, real-time views of customer data

RESOURCES

Take the next step in your AI journey

A group of people standing around a woman waving her hand.

Microsoft for telecommunications

Reimagine how you bring together people, data, and processes with public, private, and hybrid cloud solutions.

A group of people looking at a laptop.

Microsoft Scenario Library

Transform scenarios across your organization with AI.

Explore scenarios

A man and woman looking at a laptop.

Understand the business impact of AI

Get resources for a successful AI adoption and implementation journey.

Follow Microsoft

Your Privacy Choices