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Jamie Flores posts

Principal Program Manager, CAP Contact Center

Jamie Flores is a Principal Product Manager in Dynamics 365 Contact Center, delivering voice AI agent products to partners and customers and working to make Copilot Studio and Dynamics 365 Contact Center the go-to solution for voice AI agents. Jamie has more than two decades of experience in Voice and Conversational AI leadership and product management over his time at Microsoft and Nuance.

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