Government: Ops and infra
Improve civic experience and public engagement
Encourage information discovery, engagement, and service delivery through an AI-powered chatbot.
Outcomes
Transform government agencies with AI
Transform the civic experience with a public-facing assistant, making the community more accessible, engaged, efficient, personalized, and connected. For staff, it means effective service delivery and resource use, and time to focus on impactful programs. For citizens, it identifies their preferences, handles routine inquiries, and provides relevant responses. Relevant for COOs, Business Division Leads, and Service Program Leads.
Clear tickets or work orders fast
Guide users to answers with AI-powered assistants, freeing up staff for complex issues.
Resolve big issues in short order
Streamline issue resolution with AI, which quickly identifies needs and delivers precise, real-time support.
Enhance accuracy of submitted applications
Avoid errors and rework by letting AI guide users step by step toward successful application completion.
Solusi
Temukan pendekatan AI yang tepat untuk organisasi Anda
Beli, perluas, bangun, atau bermitra untuk meraih manfaat AI transformatif.
Beli solusi yang telah dibangun sebelumnya
Microsoft 365 Copilot
Transformasi pekerjaan dengan asisten AI yang canggih dan dilengkapi keamanan kelas perusahaan.
Perluas dan kustomisasi
Microsoft Copilot Studio
Bangun dan sesuaikan agen AI untuk memperluas kemampuan Microsoft 365 Copilot.
Bangun solusi Anda sendiri
Microsoft Foundry
Rancang, sesuaikan, serta kelola agen dan aplikasi sesuai kebutuhan.
Temukan solusi mitra
Microsoft Marketplace
Percepat transformasi AI Anda dengan solusi AI dari mitra industri terkemuka.
CUSTOMER STORIES
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Ikuti Microsoft