AI for Retail: Driving Efficiency Through AI-Assisted Associates

Outcomes

Drive real results in retail

Empower your associates with AI assistants to help them solve problems instantly and accurately without having to seek out a manager or the help desk. Provide real-time access to store operating procedures, HR policies, and benefits. Integrate agents with other data sources to enable further capabilities such as looking up inventory, checking shipping status, or initiating a return. Relevant for COOs, Chief Supply Chain Officers, and CIOs.

A person holding tablet sharing from jar

Improve customer satisfaction and time-to-service

Use AI to deliver fast, accurate, and personalized support—and keep customers coming back.

Advance employee productivity and retention

Automate repetitive tasks so employees can focus on meaningful work.

Retain more customers and ignite loyalty

Anticipate shoppers’ needs, help resolve issues quickly, and build lasting customer relationships.

Streamline employee onboarding

Simplify onboarding with instant access to training, policies, and task guidance.

ソリューション

組織に最適な AI アプローチを見つける

革新的な AI のメリットを得るために、購入、拡張、構築、またはパートナーシップを活用してください。

事前構築済みのソリューションを購入する

Microsoft 365 Copilot

企業向け仕様のセキュリティが組み込まれた強力な AI アシスタントで働き方を変革しましょう。

詳細情報

拡張、カスタマイズする

Microsoft Copilot Studio

AI エージェントを構築、カスタマイズして、Microsoft 365 Copilot の機能を拡張しましょう。

詳細情報

独自のソリューションを構築する

Microsoft Foundry

AI アプリとエージェントを大規模に設計、カスタマイズ、管理できます。

詳細情報

パートナーソリューションを探す

Microsoft Marketplace

業界をリードするパートナーの AI ソリューションで、AI 変革を推進しましょう。

詳細情報

AI ソリューションを詳しく見る

CUSTOMER STORIES

Discover how organizations are using AI for retail

A man sitting in front of a wall of tires.

“With leading AI technologies from Microsoft, we are creating practical applications that are setting new benchmarks for engaging our customers across Canada.”

Rex Lee, CITO, Canadian Tire Corporation

More than 3,000

Canadian Tire employees save 30 to 60 minutes a day