This is the Trace Id: e9ac227e23ed3689e81b8047b341b15e
跳到主要內容 Frontier 轉型 Frontier Accelerate 商務用 AI 使用案例 消費性商品 數位主權 教育版 概觀 電力與公用事業 石油和天然氣 採礦 概觀 銀行 資本市場 保險 概觀 國防和情報 交通運輸和城市基礎結構 社會服務和公共衛生 公共安全與司法 公共財務 概觀 供應商 付款人 生命科學 概觀 產業轉型 媒體和娛樂 概觀 汽車業 旅遊和交通運輸 零售業 電信業 Microsoft 365 Copilot 工作中的 AI Agent Microsoft IQ Agent 365 AI 的安全性 Copilot Studio Microsoft Foundry Azure AI 應用程式和 Agent Microsoft Marketplace Copilot+ PCs Microsoft Copilot 下載 Copilot 應用程式 Microsoft 的負責任 AI 準則和方法 工具和做法 推動永續發展 保護 AI 的安全 資料保護和隱私權 人工智慧基本知識 AI 學習中心 產業：部落格 Microsoft Cloud 部落格 商務支援 產業文件
A close-up of a white and orange fabric.
Government: Public Health and social services

Give staff seamless access to the information and services they need

Equip social services case workers and caregivers with an AI assistant that gives them continuous, direct access to relevant information across data silos.
A woman smiling while holding a tablet.
Outcomes

Transform government agencies with AI

Enhance public service with omni-channel citizen engagement solutions that enable people to connect when, how, and where they want. Provide AI-powered virtual agents that are available to help residents access information and complete complex applications for services quickly. Relevant for Directors of Social Services and Social Services Program Managers.
A man holding a dog.

Improve citizen access to services and ease burden on support teams

Promote widespread use with self-service AI that guides users to helpful answers about public services.
Two people looking a laptop.

Engage citizens with ease and efficiency with AI, enhancing user satisfaction

Make finding help fast, easy, and effective with intuitive, AI-powered experiences.
A person sitting on a couch holding a tablet.

Enabling staff to address citizens’ needs quickly.

Address citizens’ needs at first point of contact with intelligent virtual assistance tools.
A woman holding a laptop.

Keep citizens moving forward and minimize frustration

Help reduce drop-offs and lower abandonment rate with responsive, AI-driven support.
Back to carousel navigation controls
解決方案

為組織找到合適的 AI 方案

透過購買、擴充、建置或合作，以實現 AI 的轉型效益。
購買預先建置的解決方案

Microsoft 365 Copilot

使用內建企業級安全性的強大 AI 助理，轉換您的工作方式。
深入了解
擴展與自訂

Microsoft Copilot Studio

建置並自訂 AI Agent 的能力，以擴展 Microsoft 365 Copilot 的功能。
深入了解
建置您專屬的解決方案

Microsoft Foundry

設計、自訂並大規模管理 AI 應用程式與 Agents。
深入了解
尋找合作夥伴解決方案

Microsoft Marketplace

透過業界合作夥伴先進的 AI 解決方案，促進 AI 轉型。
深入了解
探索 AI 解決方案
CUSTOMER STORIES

Discover how organizations are using AI for government

  1. A close-up of a blue and orange logo with the text samhall.
  2. A logo of a white bear with a star in the background and the text Nunavut.
A woman in blue shirt smiling.
A close-up of a blue and orange logo with the text samhall.
“We’ve been able to empower our employees to achieve more with less and focus on what matters most—helping people with disabilities find gainful employment.”
Osvaldo Filliettaz, Responsible for Delivery Sales Applications and Power Platform, Samhall AB
Solutions
A woman wearing glasses and a red hat holds a baby in a blue jacket.
A logo of a white bear with a star in the background and the text Nunavut.
“We’ve contributed to a tool that can help protect the right of most Government of Nunavut employees to work in their preferred language of Inuktitut and help preserve our Indigenous languages. That’s exciting.”
Stéphane Cloutier, Director of Official Languages (retired), Government of Nunavut
Solutions
Back to CUSTOMER STORIES section
RESOURCES

Take the next step in your AI journey

  1.
A person in a wheelchair typing on a laptop.

Microsoft for government

Empower staff with virtual AI assistants that provide users with seamless access to information and services.
Learn more
A group of people looking at a laptop.

Microsoft Scenario Library

Transform scenarios across your organization with AI.
Explore scenarios
A man and a woman looking at a laptop.

Understand the business impact of AI

Get resources for a successful AI adoption and implementation journey.
Find resources
Back to carousel navigation controls

關注 Microsoft

Surface Pro Surface Laptop 組織的 Copilot 供個人使用的 Copilot Microsoft 365 探索 Microsoft 產品 Windows 11 應用程式 帳戶設定檔 下載中心 Microsoft Store 支援 退貨/退款 訂單追蹤 Microsoft 教育 教育裝置 Microsoft Teams 教育版 Microsoft 365 教育版 Office 教育版 教育工作者訓練和發展 學生和家長優惠 Azure 學生版
Microsoft AI Microsoft 安全性 Azure Dynamics 365 Microsoft 365 Microsoft Advertising Microsoft 365 Copilot Microsoft Teams Microsoft 開發人員工具 Microsoft Learn 支援 AI 市場應用程式 Microsoft 技術社群 Microsoft Marketplace Microsoft Power Platform 軟體公司 Visual Studio 人才招募 公司新聞 Microsoft 隱私權 投資者
中文（台灣） 消費者健康情況隱私權 連絡 Microsoft 隱私權 管理 Cookie 使用規定 商標 有關我們的廣告訊息