This is the Trace Id: fcdd1d13b6777dbcf2306cfa2a6c8ad0
Preskoči na glavni sadržaj Transformacija u programu Frontier Frontier Accelerate Umjetna inteligencija za tvrtke Korištenje slučajeva Potrošačka roba Digitalni suverenitet Obrazovanje Pregled Struja i komunalije Nafta i plin Rudarstvo Pregled Bankarstvo Tržišta kapitala Osiguranje Pregled Obrana i obavještavanje Promet i urbana infrastruktura Socijalne usluge i javno zdravstvo Javna sigurnost i pravosuđe Javne financije Pregled Davatelji usluga Platitelji Biološke znanosti Pregled Transformacija djelatnosti Medijski sadržaji i zabava Pregled Automobili Putovanja i prijevoz Maloprodaja Telekomunikacije Microsoft 365 Copilot AI agenti na djelu Microsoft IQ Agent 365 Sigurnost za umjetnu inteligenciju Copilot Studio Microsoft Foundry Azure AI aplikacije i agenti Microsoft Marketplace Copilot+ PCs Microsoft Copilot Preuzmite aplikaciju Copilot Microsoftova odgovorna umjetna inteligencija Načela i pristup Alati i prakse Unapređenje održivosti Sigurnost umjetne inteligencije Zaštita podataka i privatnost Osnove AI-ja Centar za učenje o umjetnoj inteligencije Blog o djelatnosti Microsoft Cloud blog Podrška za tvrtke Dokumentacija za djelatnost
Government: Public health and social services

Empower employees to provide timely and effective services and benefits

Equip social services case workers and caregivers with personal AI assistants that improve information access, provide support, and enhance communication and productivity.
A group of people laughing.
Outcomes

Transform government agencies with AI

Give case workers and care managers helpful AI-powered tools that can save time and enable them focus on their most important work. Empower them with useful features and functionality that enable them to better support the individuals and families in their care, such as assistance building care plans, advocating for clients, and collaborating with others. Relevant for Directors of Social Services, Casework Supervisors, Social Work Managers, and Social Services Program Managers.
A woman smiling while holding a pen and notebook.

Improve case resolution outcomes

Streamline case handling by surfacing insights and identifying next steps with AI.
Three women share insights and review documents in a shared office workspace.

Streamline case work to close more cases within target time

Meet goals consistently with AI that keeps cases on track and alerts teams to deadlines.
Two masked women walk through an office, highlighting safety protocols.

Enhance staff satisfaction by aiming for faster first-contact resolution rates

Empower case workers with AI-driven assistance resolving cases on first interaction.
A man sitting at a table with a laptop.

Optimize response time to initial inquiries

Speed up responses with AI that triages and drafts replies—enabling more timely client engagement.
An older woman uses a tablet, focused on content.

Enhance client satisfaction scores

Enhance client experiences with better service powered by AI—improving satisfaction and trust.
Back to carousel navigation controls
Rješenja

Pronađite pravi pristup umjetnoj inteligenciji za svoju tvrtku ili ustanovu

Kupite, produžite, izgradite ili se povežite kako biste ostvarili prednosti transformativne umjetne inteligencije.
Kupite unaprijed izrađena rješenja

Microsoft 365 Copilot

Transformirajte rad uz naprednog AI pomoćnika s ugrađenom sigurnošću na razini tvrtke.
Saznajte više
Proširite i prilagodite

Microsoft Copilot Studio

Izgradite i prilagodite AI agente kako biste proširili mogućnosti rješenja Microsoft 365 Copilot.
Saznajte više
Izradite vlastita rješenja

Microsoft Foundry

Dizajnirajte AI aplikacije i agente, prilagodite ih i upravljajte njima u velikom opsegu.
Saznajte više
Pronađite partnerska rješenja

Microsoft Marketplace

Pokrenite svoju AI transformaciju uz rješenja umjetne inteligencije vodećih partnera u djelatnosti.
Saznajte više
Istražite AI rješenja
CUSTOMER STORIES

Discover how organizations are using AI for governments

  1. A black and white logo with the text BON ACCORD ABERDEEN CITY COUNCIL.
  2. A green and white rectangular sign with the text TORFAEN BWRDEISTREF COUNTY SIROL BOROUGH TORFAEN.
A woman in a purple shirt looking at a computer screen.
A black and white logo with the text BON ACCORD ABERDEEN CITY COUNCIL.
“It has truly been a seamless process, with immediate productivity and capacity gains for staff serving urgent needs across mental health services and housing.“
Andy MacDonald, Executive Director of Corporate Services, Aberdeen City Council
$3M
saved annually from productivity gains
241%
estimated ROI in time savings and improved efficiency
Solutions
A man wearing glasses and a button-up shirt sitting in a chair.
A green and white rectangular sign with the text TORFAEN BWRDEISTREF COUNTY SIROL BOROUGH TORFAEN.
“Torfaen is determined to improve and sustain services for our residents and that’s why we’re embracing this exciting opportunity of using Copilot.”
Stephen Vickers, Chief Executive, Torfaen County Borough Council
Solutions
Back to CUSTOMER STORIES section
RESOURCES

Take the next step in your AI journey

  1.
A woman talking to another woman.

Microsoft for government

Empower care providers to deliver timely and effective services and benefits using AI.
Learn more
A group of people looking at a laptop.

Microsoft Scenario Library

Transform scenarios across your organization with AI.
Explore scenarios
A man and a woman looking at a laptop.

Understand the business impact of AI

Get resources for a successful AI adoption and implementation journey.
Find resources
Back to carousel navigation controls

Pratite Microsoft

Copilot za tvrtke ili ustanove Copilot za osobnu upotrebu Microsoft 365 Windows 11 aplikacije Profil računa Centar za preuzimanje Povrat proizvoda Praćenje narudžbe Recikliranje Microsoft Education Uređaji za obrazovanje Microsoft Teams za obrazovanje Microsoft 365 Education Office Education Obuka i razvoj predavača Ponude za učenike i roditelje Azure za učenike
Microsoft AI Microsoft Security Azure Dynamics 365 Microsoft 365 Microsoftovo oglašavanje Microsoft 365 Copilot Microsoft Teams Razvojni inženjer za Microsoft Microsoft Learn Podrška za aplikacije tržišnog mjesta umjetne inteligencije Zajednica Microsoft Tech Microsoft Marketplace Microsoft Power Platform Softverske tvrtke Visual Studio Karijere O Microsoftu Privatnost u Microsoftu Ulagači
Hrvatski (Hrvatska) Zaštita privatnosti podataka o zdravlju potrošača Kontaktirajte Microsoft Zaštita privatnosti Upravljanje kolačićima Uvjeti korištenja Zaštitni znakovi O našim oglasima EU Compliance DoCs