Topic
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IT strategy
Post of key strategic value. Can be combined with Tags for use in Query loop blocks.
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AI at scale: How we’re transforming our enterprise IT operations at Microsoft
Running an IT operation at a global scale is a daunting task, even for Microsoft. Comprised of millions of connected devices and virtual networks, our…
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Becoming a Frontier Firm: Our IT playbook for the AI era
Microsoft Digital, the company’s IT team, is rapidly transforming into a Frontier IT Firm—an organization fundamentally restructured for the AI era, where AI-agents are digital…
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Defining the future: How we’re building an AI-powered continuous improvement culture at Microsoft
We’re at a crucial point in the history of technology. Our need for greater efficiency and productivity is urgent and increasing. At the same time,…
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Modernizing IT infrastructure at Microsoft: A cloud-native journey with Azure
At Microsoft, we are proudly a cloud-first organization: Today, 98% of our IT infrastructure—which serves more than 200,000 employees and incorporates over 750,000 managed devices—runs…
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Closing the deal with Microsoft 365 Copilot for Sales at Microsoft
Microsoft Digital stories We didn’t just hope Microsoft 365 Copilot for Sales would make a difference for our sales team here at Microsoft—we measured it.…
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Using AI to redefine how we work in Microsoft Outlook, the app Microsoft employees live in at work
In just a few short years, work has changed in fundamental ways. The rapid rise of AI has brought an entirely new mindset to the…
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Confidential by design: How we’re securing OneNote for the age of AI at Microsoft
Here at Microsoft and at workplaces around the world, OneNote is used for everything from record keeping and note-taking to collaborating across teams. And with…
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Inside Microsoft: Being Customer Zero in an AI-powered world
Microsoft Digital stories The rate of change in IT is accelerating at a blistering pace. AI-powered capabilities like Microsoft 365 Copilot have enabled a new…
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Supercharging our SharePoint sites at Microsoft with Microsoft 365 Copilot
Microsoft SharePoint is one of the most ubiquitous and highly trusted content storage and sharing solutions in modern business. Around the world, organizations add over…
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The future of work is here: Transforming our employee experience with AI
The 2020s have been a tumultuous decade for employees globally. Starting with the COVID-19 pandemic that upended workplace norms and expectations in 2020, then quickly…
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Securing the borderless enterprise: How we’re using AI to reinvent our network security
The modern enterprise network is complex, to say the least. Enterprises like ours are increasingly adopting hybrid infrastructures that span on-premises data centers, multiple cloud…
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Enabling modern support at Microsoft with AI
We’re using agent-based AI capabilities supported by a continuous improvement (CI) mindset and a comprehensive approach to security to redefine how we meet the support…