Topic
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AI
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Accelerating transformation: How we’re reshaping Microsoft with continuous improvement and AI
Technology companies are really people companies. In an age of rapidly advancing AI, losing sight of this reality leads to an overemphasis on new tools…
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Mapping the Microsoft approach to accessibility in the world of AI
More than 1 billion people worldwide have a disability, and 83 percent of people will experience a disability during their working years. As AI transforms…
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Deploying the Employee Self‑Service Agent: Our blueprint for enterprise‑scale success
The case for AI in employee assistance The advent of generative AI tools and agents has been a game changer for the modern workplace at…
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Shaping AI management at Microsoft with Agent 365 and Copilot controls
AI is moving fast at Microsoft. Every month, we’re discovering new ways that our employees are using Microsoft 365 Copilot and rapidly emerging agentic tools…
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Powering the new age of AI-led engineering in IT at Microsoft
When generative AI burst into the mainstream, it landed in our IT engineering organization like a shockwave. There was excitement, curiosity, skepticism, and no shortage…
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The Frontier Firm: How knowledge workers are forging their own AI tools at Microsoft
Knowledge workers have all been there. Maybe you’re a product manager with a backlog that you can’t ever get to. Perhaps you’re a designer who…
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Read our seven tips for shifting to a ‘cloud-native’ device management strategy
At Microsoft, we manage a large, diverse device estate, with more than 1 million devices in use by employees and teams across our global corporate…
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Protecting AI conversations at Microsoft with Model Context Protocol security and governance
When we gave our Microsoft 365 Copilot agents a simple way to connect to tools and data with Model Context Protocol (MCP), the work spoke…
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Picking the right Copilot for the job: Tips from our experience at Microsoft
Since its launch in 2023, Microsoft 365 Copilot has evolved from a single AI assistant into a full squad of powerful AI sidekicks, including chat,…
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Transforming into an AI-first Frontier Firm in partnership with our works councils
Microsoft is a global company, with more than 200,000 employees working in offices around the world. The working conditions and rights of those employees are…
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Deploying Microsoft 365 Copilot in five chapters
Deploying Microsoft 365 Copilot: A next-generation business tool Welcome to the new era of productivity Generative AI has captured the world’s attention, and businesses are…
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Microsoft 365 Copilot for executives: Sharing our deployment and adoption journey at Microsoft
Deploying Microsoft 365 Copilot: Our guide for leaders Generative AI has captured the world’s attention, and businesses are taking notice. According to our annual Microsoft…