Topic
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Employee experience
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Microsoft 365 Copilot for executives: Sharing our deployment and adoption journey at Microsoft
Deploying Microsoft 365 Copilot: Our guide for leaders Generative AI has captured the world’s attention, and businesses are taking notice. According to our annual Microsoft…
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A one-hour solution: Scaling Microsoft Teams Rooms in small spaces with Express Install
Small meeting rooms have long been overlooked in the modern workplace—they get heavy use, but always seem to be too costly to invest in improving…
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Accelerating our cultural transformation at Microsoft with Viva and AI
We’re learning a lot from integrating AI into our use of Microsoft Viva here at Microsoft, lessons we want to share with you. Microsoft Viva…
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Helping our employees when Microsoft 365 Copilot says, ‘No, you can’t do that’
Microsoft 365 Copilot helps our employees work faster and be more creative. But sometimes it slams on the brakes and says, “Whoa, there! You can’t…
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Keeping our content fresh, findable, and governed at Microsoft with AI-powered SharePoint
Microsoft SharePoint is where business knowledge lives. As AI-driven capabilities, assistants, and agents have exploded onto the scene, new possibilities for managing that knowledge and…
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Supercharging our internal communications at Microsoft with Viva Engage
With more than 200,000 employees located in offices around the world, an organization the size and complexity of Microsoft will always face challenges in creating…
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Powering our Microsoft 365 Copilot adoption with gamification
When it comes to powering Microsoft 365 Copilot adoption rates internally here at Microsoft, it’s game on. Literally. We were the first enterprise to fully…
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Becoming a Frontier Firm: Our IT playbook for the AI era
Microsoft Digital, the company’s IT team, is rapidly transforming into a Frontier IT Firm—an organization fundamentally restructured for the AI era, where AI-agents are digital…
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Accelerating workplace productivity at Microsoft with Windows Recall
Have you ever struggled to find an important document or photo? Forgotten which app a colleague shared an important data point with you on? Browsed…
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The agentic future: How we’re becoming an AI-first Frontier Firm at Microsoft
The rate of change for AI tools and technology continues to accelerate, and new opportunities to reimagine business processes and employees’ day-to-day work are emerging.…
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Accelerating employee services at Microsoft with the Employee Self-Service Agent
Microsoft is a huge and complex organization, with more than 200,000 full-time employees working in hundreds of locations around the world. Previously, when our employees…
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Reimagining campus support at Microsoft with the Employee Self-Service Agent
Julie is a typical Microsoft employee, one who commutes to her office, parks in a garage, orders meals from the cafeteria, finds her way to…