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Microsoft Dynamics 365
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Transforming facility operations at Microsoft with AI maps
Indoor building maps matter the moment accurate location data become important to solving an issue in facilities. Imagine a facilities service technician responding to a…
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AI at scale: How we’re transforming our enterprise IT operations at Microsoft
Running an IT operation at a global scale is a daunting task, even for Microsoft. Comprised of millions of connected devices and virtual networks, our…
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Closing the deal with Microsoft 365 Copilot for Sales at Microsoft
Microsoft Digital stories We didn’t just hope Microsoft 365 Copilot for Sales would make a difference for our sales team here at Microsoft—we measured it.…
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Supercharging our support experience with Microsoft Dynamics 365 and AI
Microsoft Dynamics 365 for Customer Service is helping our Human Resources team reinvent how they support our employees here at Microsoft. The built-in, AI-powered capabilities…
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Seven things we learned deploying Microsoft 365 Copilot for Sales at Microsoft
We’ve entered the age of AI, and our salespeople are reaping the benefits here at Microsoft. Thanks to Microsoft 365 Copilot for Sales, their days…
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The power of AI in Microsoft 365 Copilot for Sales: Insights from Lori Lamkin and Nathalie D’Hers
Join me, Lori Lamkin, and my esteemed colleague Nathalie D’Hers, as we take you on an extraordinary journey through the development, deployment, and continuous improvement…
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See how we’re simplifying our sales with AI-powered Microsoft 365 Copilot for Sales
If you’re on a sales team, you know that there are all kinds of distracting tasks that eat away at your time and get in…
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Accelerating Microsoft’s global real estate transformation with Microsoft Digital
We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on…