Topic
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Network and infrastructure
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Moving from a ‘Scream Test’ to holistic lifecycle management: How we manage our Azure services at Microsoft
Nearly a decade ago, as we began our journey from relying on on-premises physical computing infrastructure to being a cloud-first organization, our engineers came up…
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Vuln.AI: Our AI-powered leap into vulnerability management at Microsoft
In today’s hyperconnected enterprise landscape, vulnerability management is no longer a back-office function—it’s a frontline defense. With thousands of devices from a multitude of vendors,…
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Keeping our in-house optical network safe with a Zero Trust mentality
When it comes to corporate connectivity at Microsoft, a minute of lost connection can lead to catastrophic disruptions for our product teams, sleepless nights for…
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Unleashing API-powered agents at Microsoft: Our internal learnings and a step-by-step guide
Agentic AI is the frontier of the AI landscape. These tools show enormous promise, but harnessing their power isn’t always as straightforward as prompting a…
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Modernizing IT infrastructure at Microsoft: A cloud-native journey with Azure
At Microsoft, we are proudly a cloud-first organization: Today, 98% of our IT infrastructure—which serves more than 200,000 employees and incorporates over 750,000 managed devices—runs…
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Smarter labs, faster fixes: How we’re using AI to provision our virtual labs more effectively
Microsoft Digital stories Providing technical support at an enterprise of our size here at Microsoft is a constant balancing act between speed, quality, and scalability.…
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Securing the borderless enterprise: How we’re using AI to reinvent our network security
The modern enterprise network is complex, to say the least. Enterprises like ours are increasingly adopting hybrid infrastructures that span on-premises data centers, multiple cloud…
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Five principles that guided our network journey to Microsoft Azure and the cloud at Microsoft
At Microsoft, we operate one of the world’s largest IT infrastructures. So, when we embarked on the journey nearly a decade ago to move from…
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The $500-billion challenge: Inside the modernization of Microsoft Treasury’s back-end infrastructure
Editor’s note: This story was created with the help of artificial intelligence. To learn more about how Inside Track is using the power of generative…
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Enhancing Microsoft network reliability with AIOps and Network Infrastructure Copilot
In today’s rapidly evolving technology landscape, maintaining network reliability is paramount. Our team in Microsoft Digital, the company’s IT organization, keeps the company connected and…
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Transforming our approach to patch management at Microsoft
Computer security updates, commonly referred to as “patches,” are a crucial aspect of the IT operations of every large organization today. As a global software…
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Implementing a Zero Trust security model at Microsoft
At Microsoft, our shift to a Zero Trust security model—which began more than seven years ago—has helped us navigate many challenges. The increasing prevalence of…