Government
Enhance government call and contact centers services
Empower government contact centers to better respond to citizens, residents, and tourists using real-time, AI-powered support and services.
Outcomes
Transform government agencies with AI
Government agencies need secure, compliant data-sharing to respond faster, coordinate better, and serve the public more effectively. Those that embrace responsible data sharing outperform peers in mission delivery. When AI accesses diverse, high-quality data, it reveals insights that speed decisions and free up frontline staff. Relevant to COOs, CTOs, Commissioners/Ministers, and Service Leads.
Boost public trust and satisfaction
Deliver personalized public services with AI, making it easier for citizens to access resources.
Reduce contact center hold times
Automate inquiries and surface answers faster to free up agents using AI-powered tools.
Enhance agent productivity
Empower agents with AI copilots that streamline workflows and simplify processes.
Soluções
Encontre a abordagem certa para usar a IA na organização
Compre, estenda, crie ou faça parcerias para alcançar os benefícios transformadores da IA.
Compre soluções predefinidas
Microsoft 365 Copilot
Transforme seu trabalho com um assistente de IA poderoso e segurança de nível empresarial integrada.
Estenda e personalize
Microsoft Copilot Studio
Crie e personalize agentes de IA para expandir as funcionalidades do Microsoft 365 Copilot.
Desenvolva suas próprias soluções
Microsoft Foundry
Crie, personalize e gerencie aplicativos e agentes de IA em escala.
Encontre soluções de parceiros
Microsoft Marketplace
Acelere sua transformação em IA com soluções de parceiros líderes de mercado.
CUSTOMER STORIES
Siga a Microsoft