Government: Ops and infra
Improve civic experience and public engagement
Encourage information discovery, engagement, and service delivery through an AI-powered chatbot.
Outcomes
Transform government agencies with AI
Transform the civic experience with a public-facing assistant, making the community more accessible, engaged, efficient, personalized, and connected. For staff, it means effective service delivery and resource use, and time to focus on impactful programs. For citizens, it identifies their preferences, handles routine inquiries, and provides relevant responses. Relevant for COOs, Business Division Leads, and Service Program Leads.
Clear tickets or work orders fast
Guide users to answers with AI-powered assistants, freeing up staff for complex issues.
Resolve big issues in short order
Streamline issue resolution with AI, which quickly identifies needs and delivers precise, real-time support.
Enhance accuracy of submitted applications
Avoid errors and rework by letting AI guide users step by step toward successful application completion.
Soluções
Encontre a abordagem certa para usar a IA na organização
Compre, estenda, crie ou faça parcerias para alcançar os benefícios transformadores da IA.
Compre soluções predefinidas
Microsoft 365 Copilot
Transforme seu trabalho com um assistente de IA poderoso e segurança de nível empresarial integrada.
Estenda e personalize
Microsoft Copilot Studio
Crie e personalize agentes de IA para expandir as funcionalidades do Microsoft 365 Copilot.
Desenvolva suas próprias soluções
Microsoft Foundry
Crie, personalize e gerencie aplicativos e agentes de IA em escala.
Encontre soluções de parceiros
Microsoft Marketplace
Acelere sua transformação em IA com soluções de parceiros líderes de mercado.
CUSTOMER STORIES
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