Government: Ops and infra
Improve civic experience and public engagement
Encourage information discovery, engagement, and service delivery through an AI-powered chatbot.
Outcomes
Transform government agencies with AI
Transform the civic experience with a public-facing assistant, making the community more accessible, engaged, efficient, personalized, and connected. For staff, it means effective service delivery and resource use, and time to focus on impactful programs. For citizens, it identifies their preferences, handles routine inquiries, and provides relevant responses. Relevant for COOs, Business Division Leads, and Service Program Leads.
Clear tickets or work orders fast
Guide users to answers with AI-powered assistants, freeing up staff for complex issues.
Resolve big issues in short order
Streamline issue resolution with AI, which quickly identifies needs and delivers precise, real-time support.
Enhance accuracy of submitted applications
Avoid errors and rework by letting AI guide users step by step toward successful application completion.
Soluções
Encontre a abordagem de IA certa para a sua organização
Compre, prolongue, desenvolva ou faça parceria para alcançar benefícios transformadores de IA.
Compre soluções pré-criadas
Microsoft 365 Copilot
Transforme o trabalho com um assistente de IA poderoso com segurança de nível empresarial.
Expandir e personalizar
Microsoft Copilot Studio
Crie e personalize agentes de IA para ampliar as capacidades do Microsoft 365 Copilot.
Crie as suas próprias soluções
Microsoft Foundry
Conceba, personalize e faça a gestão de aplicações e agentes de IA em escala.
Encontrar soluções de parceiros
Microsoft Marketplace
Alimente a sua transformação de IA com soluções de IA de parceiros líderes da indústria.
CUSTOMER STORIES
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