Topic
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AI deployment and adoption
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Accelerating our cultural transformation at Microsoft with Viva and AI
We’re learning a lot from integrating AI into our use of Microsoft Viva here at Microsoft, lessons we want to share with you. Microsoft Viva…
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Helping our employees when Microsoft 365 Copilot says, ‘No, you can’t do that’
Microsoft 365 Copilot helps our employees work faster and be more creative. But sometimes it slams on the brakes and says, “Whoa, there! You can’t…
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Powering our Microsoft 365 Copilot adoption with gamification
When it comes to powering Microsoft 365 Copilot adoption rates internally here at Microsoft, it’s game on. Literally. We were the first enterprise to fully…
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Deploying Microsoft 365 Copilot in Viva Engage at Microsoft
Microsoft Viva Engage is a critical tool for communicating with our employees internally here at Microsoft. It’s where our employees go to have two-way dialogue,…
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The agentic future: How we’re becoming an AI-first Frontier Firm at Microsoft
The rate of change for AI tools and technology continues to accelerate, and new opportunities to reimagine business processes and employees’ day-to-day work are emerging.…
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Accelerating employee services at Microsoft with the Employee Self-Service Agent
Microsoft is a huge and complex organization, with more than 200,000 full-time employees working in hundreds of locations around the world. Previously, when our employees…
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Reimagining campus support at Microsoft with the Employee Self-Service Agent
Julie is a typical Microsoft employee, one who commutes to her office, parks in a garage, orders meals from the cafeteria, finds her way to…
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Enterprise AI maturity in five steps: Our guide for IT leaders
Charting a course through today’s digital landscape means navigating the transformative potential of AI—a technology redefining how organizations innovate and adapt. For leaders seeking to…
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Enabling meaningful AI adoption at Microsoft with a Microsoft 365 Copilot Expo
As our employees incorporate AI into their day-to-day routines, new ways of working are emerging at Microsoft. People are using Microsoft 365 Copilot as their…
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Reimagining how we collaborate with Microsoft Teams and AI agents
In 2017, the introduction of Microsoft Teams revolutionized how our employees connected and collaborated. Fast forward to 2025, and the employee experience landscape has evolved…
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Inside Microsoft: Being Customer Zero in an AI-powered world
Microsoft Digital stories The rate of change in IT is accelerating at a blistering pace. AI-powered capabilities like Microsoft 365 Copilot have enabled a new…
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The future of work is here: Transforming our employee experience with AI
The 2020s have been a tumultuous decade for employees globally. Starting with the COVID-19 pandemic that upended workplace norms and expectations in 2020, then quickly…